FAQs.

do you offer refunds?

our refund policy can be found at the bottom of the page. 

will you restock (X) item?

if there is enough demand for a certain product, we will strongly consider restocking. however, please respect that not all of our sold out products will be restocked as we like to constantly bring forward new and refreshing products.

why is the pricing/shipping so high?

regarding our prices, we pride ourselves on our low pricing. this does not mean the quality is bad, it just means that our sole goal isn’t to generate profits, in fact we sometimes lose money on our sales, we simply want our products to be as accessible to as many people as possible. regarding shipping prices, we also make these as low as possible and these may be rather expensive depending on how far away from the UK you live. we would love to offer free shipping but this would mean that the prices of our products would sky rocket, we hope you understand!

i have an enquiry/question, how do i contact you? 

please send any enquiries, questions, concerns or complaints to our instagram or email. our contact information can be found at the bottom of the page.