Refund policy

We do not offer returns or exchanges unless your item is faulty or damaged. All sales are final.

We do not offer returns or exchanges unless your item is faulty or damaged. If your item is faulty or damaged, please contact us at cappieclothing@gmail.com

Damages and issues

Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Items damaged by the customer will not be refunded.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.